Rog - 2013 Ram 1500
08/14/22-First, I know its a buyer beware market. I know that and get that. But as a customer. Many of us don’t have a facilities nor is it feasible for us to take it to a mechanic for immediate review by an expert. We are forced to take the word of a dealer. Its time we stand together and put these bad dealers out of business. As customers , if we are to pay gouged high prices, we demand top quality.
In my opinion, Comodo Motors is one of the worst places to go for quality vehicles. My sales person was named Enzo Ubaldo. There is a reason their products are "as is". They sell poor condition products at Mint condition prices. After I purchased my 2013 Dodge Ram in July, I discovered the title was from Canada. This tells me the vehicle was wrecked and Title was washed and sent to the USA. some of the things I found once I got the vehicle home was a misaligned fender, blown blinkers, pushed in rear bumper. Personal information on the infotainment center. The truck was miss represented a as a “Big Horn”. Instead it is merely an SLT. I also gleamed personal information from previous owner from the Infotainment center. Cheap paint was used to cover up Rust spots and rust on the under body. In the sunlight some of these damages can be hard to find or see.
All of this tells me Comodo Mortors did not inspect this vehicle as they should have. Comodo Motors has no facilities for customers to thoroughly review these vehicles. As a customer it is next to impossible to lay on their hot parking lot to look at the under bodies, check suspension. As a result, customers are forced to take Comodo's word as to the quality of the vehicles.
In my opinion Comodo motors is not a quality dealer. I do not recommend this place, there prices are way too high for the real value for the vehicles they sell. I will not be returning their nor do I recommend anyone looking for a new vehicle to go there. You will not get your money's worth. As for the Vehicle I bought I have a long list of things to fix, I have been knocking it out each week in order to get the extended use I will need to get to cover the gouged price I was charged.
Response from Owner...We are astounded by this review! We have hundreds of 5 star reviews for a reason. Selling wrecked, title washed vehicles? Misrepresenting trim packages and price gouging our community? I don’t think so! Being a small local business we have to earn our customers and respect each and every day. Occasionally a customer leaves us a 1 star review because they are confused about how vehicles work. They also choose to buy a 9 year old truck with 115,000 and have the expectation of a brand new vehicle that has never been driven before with zero miles. It is extremely common for a 9 year old vehicle to have cosmetic flaws and we are very open about that. In fact we highlight the flaws in our youtube videos. We had 11 other Ram 1500 trucks available when you chose your specific truck. Many options to choose from. This review sounds like we forced you to buy it, which is a tad absurd. Unfortunately for the last 2 years all Americans have been paying a higher price for everything from groceries to homes to gas to used cars. Our vehicles are all priced based on current market conditions that we do not control…and that is certainly not gouging! I personally spoke with you in the showroom the other day and you never said a word about any of these concerns. I also just called you and left you a voicemail about talking through your concerns. After reading your review several times, because I am rather flabbergasted about it, I went ahead and clicked on your profile to read your other reviews. Interestingly enough there seems to be a trend here. They are all about car dealerships. It appears that you have a reoccurring problem with your vehicles and it is always the car dealers fault.
Here are some facts about the horrific statements you made: This is a 9 year old truck with 115,000 miles. It is USED. It is going to have cosmetic flaws. Every customer has time to inspect all vehicles prior to purchasing and are encouraged to have a mechanic inspect it as well.
As far as the title goes, the statement you made about a wreck and having the title washed is completely FALSE. The Carfax is clean, absolutely no accidents or title issues.
As far as your trim package concern, it is an SLT with the Big Horn package, so again you are just confused and your statement is FALSE. It is a true Ram Big Horn.
As far as the blinkers go, were they not working right away or is that something that developed after you had it? Again, we spoke a couple of days ago in the showroom when we courteously fixed a chip in your windshield. At that time you had the chance and you said nothing about blinkers or anything in this current review.
